Tripadvisor, the world’s largest travel guidance platform, announces the 2024 winners of its annual Travelers' Choice Best of the Best Hotels Awards. The resorts and lodging locations on this list rank in the top one percent of the more than 8-million hotel listings on the site.
"Our Best of the Best Hotels are marvels, acclaimed by thousands of travelers for their remarkable service, stunning design, and wealth of amenities that redefine what it means to have an exceptional hotel experience," said Dan Mitchell, Vice President and General Manager of Hotels for Tripadvisor.
The Best of the Best hotels receive the most above-and-beyond reviews from the Tripadvisor community over a one-year period. This year, pet-friendly, sustainable, and wellness hotels are the newest subcategory introductions.
Number One This Year
The cream of the crop for the United States in 2024 is the Shore Hotel, located in Santa Monica, California. The eco-friendly boutique hotel offers ocean views and walkability to the world-famous Santa Monica Pier. With more than 6,000 reviews, travelers say they appreciate the hotel's contemporary feel, premium amenities, and personalized attention they received from the staff.
In addition to offering an outdoor pool with a view and poolside bar, a fitness center, and free bike rentals, the Shore Hotel earned high marks for its pet-friendly accommodations. Visitors frequently sing the praises of the helpful concierge Adriano in their Tripadvisor reviews.
Best U.S. East Coast Hotel
The Luma Hotel in Times Square, New York City, comes in second place on the Best of the Best Hotels list, making it the top hotel on the East Coast, according to Tripadvisor reviewers. This hotel sits right in Times Square, one of the busiest pedestrian areas in the world and the heart of the Broadway Theater District.
The Luma Hotel offers a cozy escape from the chaos and activity outside on the streets of Manhattan. Reviewers commented on the comparatively large rooms by New York standards, comfy beds, and robots that deliver room service. The Luma also has an on-site restaurant that serves free drinks at happy hour to registered guests.
Number One Luxury Hotel
Tripadvisor reviewers deemed Hotel Emma in San Antonio, Texas, the number one luxury hotel in the United States. Located in the city’s Pearl District, Hotel Emma is surrounded by some of the finest restaurants and retailers San Antonio offers.
Reviewers praised Hotel Emma’s award-winning on-site restaurant, rooftop terrace, and spa. The concierge scored high marks for making recommendations and reservations for guests. Hotel Emma also provides daily turn-down service, a welcome and increasingly rare perk that was more commonplace pre-COVID.
Top Pet-Friendly Hotel
The Hyatt Centric Las Olas Fort Lauderdale earned top reviews from pet owners for allowing fur babies on every floor. They also offer an outdoor garden area where pets are encouraged to bask in the Florida sunshine with their owners. The ocean-themed hotel features 238 luxury rooms, Harborwood Urban Kitchen and Bar, and the Elev8 pool deck featuring fire pits and a rooftop bar.
“Our goal is for our guests to settle in and refresh to prepare them for an adventure in the heart of Downtown Fort Lauderdale,” a representative for the Hyatt Centric Las Olas writes in a statement on Tripadvisor. “Our location puts them within walking distance of local attractions, shopping, dining, nightlife, and outdoor recreation. So, consider our hotel the launchpad from which to take off and explore!”
"We believe that the best life is shared between dogs and pet parents, so we are excited to help unlock more experiences of togetherness between people and their pets," says Jean-Paul Jansen, Senior Vice President of Marketing for Mars Petcare North America. "This new pet-friendly category is such a great way to spotlight more destinations where dogs and pet parents are welcomed together on their travel adventures."
Top 10 U.S. Hotels According to Tripadvisor
From boutiques to super luxe, these are the U.S. hotels voted Best of the Best by Tripadvisor.
- Shore Hotel — Santa Monica, California
- Luma Hotel Times Square — New York City, New York
- FivePine Lodge & Spa — Sisters, Oregon
- The Bryant Park Hotel — New York City, New York
- Hotel Emma — San Antonio, Texas
- The Loutrel — Charleston, South Carolina
- Lotte Hotel Seattle — Seattle, Washington
- Four Seasons Hotel Chicago — Chicago, Illinois
- Ironworks Hotel Indy — Indianapolis, Indiana
- San Antonio Marriott Rivercenter on the Riverwalk — San Antonio, Texas
The 2024 Travelers' Choice Best of the Best Hotel Awards are determined based on the quality and quantity of traveler reviews and ratings posted on Tripadvisor over the 12-month period between January 1 and December 31, 2023, as well as an additional editorial process.
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